Returns

Returns

Returns Policy

You may return most new, unopened items within 30 days of delivery for a refund. Lights For U will pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).  Special Order Items or Items that opened or are not a result of our error will be accepted at the discretion of Lights For U and are subject to a minimum 25% re-stocking fee.  Return shipping costs on these items are the responsibility of the customer.

You should expect to receive your refund within 2-3 weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 business days), the time it takes us to process your return once we receive it (1 to 2 business days), and the time it takes your bank to process our refund request (3 to 5 business days).

For any returns requests, please send an email to returns@lightsforu.com including your Order ID and we will contact you to schedule carrier pick-up.